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- Go to myemail Sign In page and click on the “Forgot Your Password” link and you will be redirected to the forgot password page.
- Enter your MyKad number. If your enter the right MyKad number and your account already activated, system will show your chosen security question with a field for your to enter your secret answer.
- Enter your secret answer and if everything is correct, then we will send you a reset password link at your alternate e-mail account.
- Login inside your alternate e-mail account and look for forgot password e-mail.
- Open that forgot password e-mail and click on reset password link. You will be redirect to the Reset Password page.
- Enter your new password, confirm password and click on “Reset Password”. You can now login using this new password.